Pending Requests Queue

To access: Ballot By Mail > Pending Requests Queue

Texas law allows voters to request a mail ballot by sending their application to their county via email or fax. When these request methods are used, voters must also provide the county the original completed copy of the paper application within four business days of receipt of the initial application sent via email or fax. If a voter does not meet this deadline, the ABBM request must be rejected.

In Voter Focus, after an ABBM sent by email or fax is accepted, the request is sent to the Pending Requests Queue. This queue allows you to reject the email and fax requests that are past the four business day deadline with no receipt of the original application.

Tip: To review the procedure for using this dialog, see Track Email and Fax Pending Requests.

Fields and Controls on this Dialog

Date field

Sets the deadline date. After selecting a date and clicking OK, requests with the following are listed:
  • A requested date that is on or before the deadline date.
  • An Email or a Fax requested delivery type.
  • A Pending status.

Check boxes

Select one or more requests you would like to reject or select the box in the header row to select all requests in the list.

Schedule Rejection

Do all of the following:

  • Remove the request from the queue.
  • Send a rejection notice to the voter for each rejected request stating that an original copy of the ABBM was not received.
  • Update the Request Status accessed from the Ballot By Mail tab in Voter Maintenance to Request Rejected.
  • Update the Voter Activity Date on the Activity tab in Voter Maintenance to the current date.